Contact Us

All correspondence should be directed to the HoBESCo head office at the Banchory Business Centre:

HOBESCO Ltd

Banchory Business Centre

Burn O’ Bennie Road

Banchory

AB31 5ZU

Telephone: 01330 826555 (Office hours only, Monday – Friday, 8:30am – 5:00pm)

Email: info@hobesco.com

If you are experiencing a heat supply problem.

Issues affecting the primary side of the network (heat supply up to and including the Heat Interface Unit (HIU).

Contact HoBESCo during office hours (Monday – Friday, 8:30am – 5:00pm) on 01330 826555.

For out-of-hours emergencies call our maintenance service providers, 1 Call Property Maintenance on 01224 638888.

Issues affecting the secondary side of the network (all pipework, radiators and thermostats after the Heat Interface Unit (HIU).

Please contact your own plumbing or heating company.

You can also contact 1 Call Property Maintenance for assistance, however you will be charged for this service.

For deliveries to the Biomass Energy Centre, the address is:

Biomass Energy Centre
Burn O’Bennie Road
Banchory
AB31 5BE